What’s New in RICOH CloudStream v2.14.0?
Documentation (Limitation list, support languages list and others) will be updated later.
Check which component is updated this time from the table below.
| Version category | Version | Update | Detail |
| Release note version | v2.14.0 | ✓ | – |
| Component version (DM) | v1.6.0 | ✓ | See the release note below. |
| Component version (Print&Scan) | v2025.04.17 v2025.04.03 |
✓* | See the release note below.
*v2025.04.17 will be updated 8th May for Asia Pacific Data Center and Ireland Data Center. |
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<What’s updated in RICOH CloudStream version 2.14.0>
In this version, we added several new features, fixed some bugs, and made some improvements for both DM and Print&Scan.
◆DM component(v1.6.0)
Task Log improvement
- To check the task logs, it was previously necessary to refer to the ‘device activity log’.
However, the ‘Configuration Task Log’ now easily displays a row for each configuration task logs.


Brother machine support
- New function (Brother MPS integration including Alert Policy and Report) is added and can be seen but these functions CANNOT BE USED due to technical issue.

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◆Print Scan component(v2025.04.17)
- There are no major new features in this version.
◆Print Scan component(v2025.04.03)
Scanned documents download feature becomes available for users
- Users can download scanned documents directly from the web interface.
- The new scan connector is designed for customers who don’t use cloud storage and prefer not to send scanned documents via email.
- This workflow securely stores the documents in the cloud, the users are notified via email with a download link.
- The scanned documents are also available via ‘My Documents’ section in “My Profile”.


Print and scan delegation function becomes available for users
- Users can now easily delegate printing and scanning workflows to others using “Sharing” section in “My Profile.”

User interface improvement
- “Overview” tab is improved in the PC client section.
- The default login type for the embedded templates is changed to “PIN or Card”.

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◆Common feature for DM component & Print Scan component
Ricoh Cloud Terminal (Gen2) is updated
Assignment Gen2 Emb to SOP home key
- CloudStream PS can be assigned to Home key.
- When CloudStream PS is assigned, pressing the Home key will navigate to the “My Quick Actions” screen. It allows for an operation that avoids transitioning to the Cheetah Home screen.
- CloudStream PS (emb application) version 3.0.5 or later versions can support this feature.
- Assign by using Standard Device Preferences on DM web UI(Batch config).

2. Assign by MFP operation panel.

Release Notes for V2.14.0
+ Added feature
x Improved/changed feature
– Bug fixed
! Limitation
Device Management
+Task Log improvement
+Brother machine support (Mail Notification: Status)
+Brother machine support (Mail Notification: Replace Count)
+Enable to select apps in Function Key Setting
+Enable to delete revoked certificates
xEnable to copy an onboarding code from DM UI even after closing the dialogue
+Add extension licenses allocation for specific licenses
Dashboard/Reporting
No updates.
System
xHide (Mask) username and document names in dashboards, reports and others in DM
Print Scan UI
x Simplified process to add a Konica Minolta Gen2 Cloud terminal into the environment.
+ Print and scan delegation improvements. You can now share documents with people who don’t yet have an account.
Secondary Gateway
No updates.
PC Client
No updates.
Authentication
No updates.
Performance and security enhancements
No updates.
Printing
No updates.
Scanning
No updates.
Partner hosted and on-premises installations
No updates.
Ricoh Cloud Terminal (Gen2)
+ Booklet Printing Support. Users have a wider range of finishing options.
+ Supported Languages. Users can access the embedded terminal in their own language (Finnish, Welsh, New Zealand Maori, Arabic,Hebrew).
x Enabling Users to Navigate More Easily. Easier for Users to navigate to the Secure Print & Scan application.
x Improved Usage Reporting based on device counters.
x Improved logic for downloading jobs to the MFP to prevent large jobs failing to download properly.
-Fixed issue where user was unable to cancel job or logout if network cable is removed during large print job processing.
-Fixed issue in UI with terminal version sometimes being pre-fixed with “null”.
-Fixed issue with card login from sleep mode resulting in “You do not have permission to print” error.
-Fixed issue where Disabled System Auto Reset during print/scan background activity so that the device will no longer switch to home screen during print/scan processing.
-Fixed issue where application could stop when restart button is pressed during installation from Ricoh Application site.
Fujifilm BI Cloud Terminal (Gen2)
No updates.
HP Workpath Cloud Terminal (Gen2)
No updates.
Konica Minolta IWS Cloud Terminal (Gen2)
No updates.
Xerox Cloud Terminal (Gen2)
No updates.
Sharp Embedded Terminal (Gen2)
No updates.
Brother Embedded Terminal
No updates.
Canon Embedded Terminal
No updates.
HP OxPD Embedded Terminal
No updates.
HP Workpath Embedded Terminal
No updates.
Konica Minolta Open API Embedded Terminal
No updates.
Kyocera Embedded Terminal
No updates.
Lexmark Embedded Terminal
No updates.
Sharp Embedded Terminal
No updates.
API
No updates.
Chrome Extension
No updates.
Driver
No updates.
Internet ports
No updates.
Mobile app
No updates.
Messaging
No updates.
Security enhancements
No updates.
Documentation
No updates.
Bug fixes
-Renamed Entra ID groups are now correctly displayed.
-Fixed an issue where guest users were redirected to an incorrect login page after clicking the ‘Go to Login Page’ button in the invitation email.
-Fixed an issue where the Terminal Deployment Tool used unsecured HTTP (port 80) during deployment, configuration, and uninstallation of Xerox terminals, despite documentation stating that only HTTPS (port 443) should be used.
Print Scan UI
xUI improvements in PC client section.
xCloud option removed from Terminal integrations settings.
xThe default type of login on default embedded templates changed to “PIN or Card”.
xThe Gateway installer link is available on SafeQ Cloud “Installation files” page.
xAdjust license validations on add new printer page.
Secondary Gateway
No updates.
PC Client
No updates.
Authentication
No updates.
Performance and security enhancements
No updates.
Printing
No updates.
Scanning
+Users now have easier way to delegate their printing and scanning (scan to web download workflow) to another users. This was before only possible by the administrator, now the functionality is available via new Sharing screen in “My Profile” section.
+New convenience scan workflow is available now, for customers that don’t have a cloud storage and don’t want to scan all the documents to en email.
The workflow stores the document in the cloud and provides a user with an email with authenticated link to download the document. The scanned documents are also available via ‘My Documents’ section of “My Profile”.
Partner hosted and on-premises installations
No updates.
Ricoh Cloud Terminal (Gen2)
No updates.
Fujifilm BI Cloud Terminal (Gen2)
No updates.
HP Workpath Cloud Terminal (Gen2)
No updates.
Konica Minolta IWS Cloud Terminal (Gen2)
No updates.
Xerox Cloud Terminal (Gen2)
No updates.
Sharp Embedded Terminal (Gen2)
No updates.
Brother Embedded Terminal
No updates.
Canon Embedded Terminal
No updates.
HP OxPD Embedded Terminal
No updates.
HP Workpath Embedded Terminal
No updates.
Konica Minolta Open API Embedded Terminal
No updates.
Kyocera Embedded Terminal
No updates.
Lexmark Embedded Terminal
No updates.
Sharp Embedded Terminal
No updates.
API
No updates.
Chrome Extension
No updates.
Driver
No updates.
Internet ports
No updates.
Mobile app
No updates.
Messaging
No updates.
Security enhancements
No updates.
Documentation
No updates.
Bug Fixes
-Fixed an issue where creating a trigger for OTP and/or Short ID would generate multiple codes and send multiple emails—one for each print job sent by the user.
-Fixed an issue where WPS could inadvertently delete its own data during the split processing step combined with OCR, especially when the document was split unevenly.
-Fixed an issue where card registration triggered two consecutive authentication requests to Entra ID, potentially causing false-positive “bruteforce” alerts.
-Fixed an issue on macOS where the client did not persist the logged-in user after reboot due to the remember_login setting not being properly saved to client_config.
-Fixed an issue where case sensitivity in the customer tenant name caused device token validation to fail for WebSocket connections.
+Assign Gen2 Emb to SOP home key.